Support
Stuck, found a bug, or lost a purchase? Send an email and we'll help you out.
Contact us
Email support@cinnabargames.com. We usually reply within a few working days.
What to include
The more of this you send, the faster we can fix it:
- Which game, and the version number if you can find it
- Your device model and Android or iOS version
- What you did, what you expected, and what happened instead
- A screenshot or screen recording, if you have one
Purchases
Payments are handled by Google Play and the App Store. For refunds, contact the store you bought from. If a purchase didn't arrive in the game, email us with the order number from your receipt.
Your data
To ask what data we hold about you, or to have it deleted, email us from the address you'd like us to reply to. Our privacy policy explains what the games collect and why.